Bill’s Automotive

If you’ve ever been driving around Bentonville and had a headlamp go out, you’ve probably just wanted to replace the bad bulb. If your car uses halogen headlamps, they dim over time. So if you just put in one, they won’t have the same brightness which can be distracting and will affect your field of vision.

To have your headlights inspected, visit us at Bill’s Automotive. We’re at 502 Moberly Lane in Bentonville, AR 72712. Or give us a call at 479-273-2227

Experts in Bentonville recommend replacing your halogen headlamps every year. It’s easy to remember if you do it when daylight savings time changes in the fall. That way you’ll have bright headlamps for those long Bentonville winter nights.

There are other types of headlamps in addition to halogen. There are the old standard bulbs that have been around for decades. These are OK, but you can usually upgrade to halogen. They cost a little more but you can’t believe the difference. If you do a lot of night driving you might want to use a premium halogen bulb that filters out the yellow hues and give a very white light that’s a lot like daylight.

You may have noticed those bluish headlights on luxury cars. They are high intensity discharge or, HID lamps. They really light up the road. You can upgrade to HID on some vehicles. These cost quite a bit, but they’ll last for the life of your car. If you want your Bentonville friends to think you have HIDs, you can get halogens with a bluish tint – no one needs to know.

Seriously, though, night driving is all about reaction time – time to stop – time to get out of the way. You can’t react to what you can’t see. You need headlamps that’ll give you a good view down the road and good peripheral vision as well. And your headlights need to be aimed correctly so you can see and also, to keep your lights from shining off into on-coming traffic.

You may have seen older vehicles with headlights that are awfully dim and maybe even yellow. That’s because the plastic headlight lenses have gotten cloudy and yellowed with age. They can be replaced, but many Bentonville service centers offer a service to restore the lens that’s a lot cheaper.

You can’t drive if you can’t see. AAA reports that nine out of ten vehicles have dirty or yellowed headlamps. So run the window squeegee over your headlights when you gas up to clear the dirt and bugs. Get your lenses restored if they need it and don’t forget to replace your standard or halogen bulbs every fall.

Buying a new car in Bentonville is always a big financial decision. The allure of that new car smell is powerful, to be sure. But what if your current car is still in good shape? How do you decide?

People in Bentonville who’ve been used to driving a new car every three to five years may be having second thoughts in this economy. For many, the question is, how does the certainty of a new car payment stack up against uncertain repairs for a car that may be out of warranty?

For purposes of our discussion, let’s assume you live right here in Bentonville and have a five year old vehicle. It’s now paid off. If you keep it, you fear that there’ll be some repairs over the next five years, but you really don’t know what to expect. For help we turned to Edmunds.com.

Edmunds.com has compiled maintenance and repair information for cars and trucks. With this data, they project likely service and repair costs for a particular make and model. They’re able to use manufacturer’s maintenance schedules and repair histories for the projections.

Of course, these projections can’t predict what will happen to your vehicle in Bentonville, but they do give you information to use in your decision.

Let’s look at the numbers for a five year old Toyota Camry V-6. In this example, the combined maintenance and repairs for the five year period is $5,748. This works out to an average of $96 a month. The year-by-year averages range from a low of $49 a month to $124 a month.

So compare $96 a month with a new car payment. And it’s actually better news than that; you would still have maintenance expenses with a new car, so the repair element could be less than half that figure.

Here are numbers for some other five year old vehicles from around Bentonville:

• Ford Escape – $116 a month
• Chevy Silverado – $131 a month
• Jeep Grand Cherokee – $138 a month
• Hyundai Accent – $85 a month.

Now, if your vehicle is older than five years, have a chat with your Bentonville service advisor at Bill’s Automotive. We see hundreds of vehicles through our bays every month and we know your car. See if there’s any particular problem common with your vehicle that you might see over the next couple of years.

And of course, the best way to keep future repair costs down is to take care of all your scheduled maintenance. This is especially important in older vehicles that have had time to accumulate some deposits.

There are special motor oil formulations that help clean older engines and protect and recondition their seals and gaskets.

We hope this eliminates some of the unknowns in the decision to keep or trade.

Give us a call if you have any questions:
Bill’s Automotive
502 Moberly Lane
Bentonville, AR 72712
479-273-2227

People in Bentonville have been hearing a lot about higher oil change intervals these days. Maybe you’re wondering: What are the key issues?

Some new vehicle manufacturers in Bentonville are now recommending much higher oil change intervals than they have in the past. As much as 5,000 to 8,000 miles or more. This practice came under scrutiny when four of the largest new car manufacturers announced that owners like those in Bentonville were experiencing engine damage resulting from these higher oil change intervals.

The manufacturers’ standard oil drain service for particular vehicles was scheduled at around 7,500 miles. People following these recommendations were experiencing engine damage. It turns out that oil sludge was building up. This caused small oil passages to clog and engine parts to fail.

What causes oil sludge? It’s a factor of time and mileage. There are hot spots in every engine that cause oil burn off that leads to sludge. Also, water from normal condensation can build up in the oil. This water also creates sludge. Severe driving conditions lead to more rapid sludge formation.

Visit Bill’s Automotive in Bentonville, AR 72712

Severe driving around Bentonville includes short trips under four miles or trips under ten miles in freezing conditions. The engine just doesn’t get warm enough for the water in the oil to evaporate.

Severe conditions are at the heart of the problem. Stop-and-go driving, towing, dusty conditions, heavy loads, very hot or very cold temperatures, a car top carrier – these are all conditions that would suggest that the severe service schedule should be considered.

The severe service schedule has much shorter oil change intervals. People in Bentonville just need to honestly evaluate how they drive to determine if they should change their oil closer to the severe service schedule, or to the standard schedule.

Some types of family car will give oil change reminders. But it’s important to know how that reminder is determined. For some, the reminder simply comes when the standard mileage interval has rolled around. Others use a computer algorithm that takes into consideration the number of cold starts, trip length, engine temperature and so on. It’s programmed to approximate where on the standard/severe service spectrum you fall. Some more expensive vehicles actually have sensors that test the cleanliness and effectiveness of the oil.

For the rest of us, better safe than sorry should be the guiding principle. Talk with your Bentonville service advisor at Bill’s Automotive and work it out together. Find out what kind of oil the factory sends out in your vehicle. Sometimes it’s a premium grade that costs more than standard oil – but it may be what’s needed to meet a higher factory recommended interval.

If you’re realistically conservative, standard grades of oil will take care of you year after year. If you want to push the limits, ask for a premium grade oil to give you extra protection.

So, what happened with those manufacturers with the problems from higher oil change intervals? They ended up extending the engine warranty for parts that were affected by oil sludge. But they had a stipulation – they lowered the oil change interval and the vehicle owner had to provide proof of oil changes at the new lower interval to keep the extended warranty.

Life’s full of surprises in Bentonville AR, some of which cost money. A leaky roof, a broken tooth, or an unexpected car repair. Bill’s Automotive of Bentonville AR and AutoNetTV have done some research on how we can budget for proper vehicle care.

Everyone in Bentonville AR does our best to budget for scheduled vehicle maintenance. What’s hard is unexpected repairs. The truth is that our vehicles can stay on the road longer than ever before with proper maintenance. That’s because of improved vehicle design and manufacturing quality. But some of those same improvements also lead to higher repairs costs.

Let’s take the fuel pump. Previous generations were often stranded by the side of the road by vapor lock. This occurred when the gas vaporized between the gas tank and the fuel pump. Fuel just stopped flowing.

You had to sit and wait until the car would start again. To alleviate the problem, fuel pumps are now located inside the gas tank. This is a great solution, but when the fuel pump fails, it’s a much more expensive proposition to replace it.

Sealed wheel bearing assemblies are another example. These wheel bearings can’t be serviced – you just have to replace the entire assembly when it starts to fail. That costs several times as much as service on non-sealed bearings.

So we all benefit in Bentonville AR from design improvements, but we need to plan for repairs down the road.

There’s a tool that can be found on Edmunds.com that you can use to prepare your service and repair budget.

Let’s suppose you have a 2003 Toyota Camry – a very popular car in Bentonville AR. It’s now paid for and you’d like to keep it running for the next three years. You can go to Edmunds’ True Cost to Own calculator and enter your vehicle’s data. The calculator will provide estimates of what it’ll cost to service and repair your vehicle over the next five years. The estimate is based on where you live in or near Bentonville AR, manufacturers’ recommendations and repair experience for your particular model.

Of course these are just estimates – there’s no way to predict what’ll actually happen to the car in your driveway, but it’s a good starting point.

The calculator also has estimates for depreciation, financing, insurance, taxes and fuel costs.

Let’s focus on maintenance and repair. This table shows that the average monthly cost of maintenance and repairs is eighty-three dollars. That may sound like a lot, but compare it to a new car payment.

So if you set aside eighty-three dollars a month, you’d go a long ways towards taking care of routine maintenance and being prepared for the unexpected repairs that arise.

Of course, you can’t predict when something will go wrong or what it’ll cost, but at least you have a reasonable target to shoot for.

Some people around Bentonville AR are afraid of what can go wrong with their older car so they buy a new one. That’s fine if you really want a new car, but if you properly maintain your older vehicle, you’ll save a lot of money on new car payments and insurance. It just makes good economic sense.

Get with your Bentonville AR service advisor at Bill’s Automotive and work out a plan for keeping your vehicle on the road.

You can visit Bill’s Automotive at 502 Moberly Lane in Bentonville, AR 72712 or just give us a call at 479-273-2227.

So what is the most distracting food to have in the car while driving around Bentonville?

Is it:

1. A Hamburger;
2. Coffee;
3. A Soft Drink, or
4. Gummy Bears?

Well, you may be surprised to learn that all but the gummy bears are in the top ten most distracting foods when you are driving, but if you chose ‘coffee’, then give yourself an extra two points; coffee is the number one food distraction for drivers in Bentonville and around the country.

Food distractions cause 25 percent of all car accidents; over a million and a half each year!

You’ll notice that all of the top ten distracting food items are messy. Messy foods are the type of food you might spill (very distracting!), then try to clean up (a safe-driving impossibility!). If you gotta eat on the run, take five-then drive. You’ll thank yourself later for two reasons, one being that you can actually relax for just a moment in our fast-paced world, and the other is that you won’t have to worry about getting that cinnamon roll frosting out of your dashboard after that near miss.

Keep drinks in spill-proof containers, too, so you can keep your eyes on the Bentonville road without worrying about where that spill is headed.

So; taking a food break… Or filling out accident reports. We don’t have to ask you which you prefer: It’s a no brainer.

Bill’s Automotive, along with AutoNetTV, wants you to keep both eyes on the road. Please eat safely and keep your eyes on the road.

Bill’s Automotive
502 Moberly Lane
Bentonville, AR 72712
Give us a call at: 479-273-2227

The government mandates a lot of equipment on cars in Bentonville AR: emission devices and control computers, safety equipment like airbags and crash worthiness requirements. All of this is great for the Bentonville AR motoring public, but it does add quite a bit to the price of a new car.

Because new cars are more expensive, people in the Pea Ridge area are driving their old cars longer. The average car is now over nine years old. Two thirds of vehicles on the road in Pea Ridge have more than 75,000 miles. As cars age, their performance drops, they have difficulty idling for long periods and are more sensitive to weather extremes. Fortunately today’s cars are up to the challenge – but they need a little help to keep on goin’.

Give Bill’s Automotive a call to schedule your next maintenance.
502 Moberly Lane
Bentonville, AR 72712
479-273-2227

Some owner’s manuals don’t specify service requirements at higher mileage. That doesn’t mean it doesn’t have to be done. In fact, it’s more important than ever to stay on top of routine maintenance for cars with more than 75,000 miles.

First, just extend regular service intervals out: for instance a service that’s recommended every 15,000 miles should be performed at 15,000, 30,000, 45,000 and 60,000 miles, and so on. Because of the additional stress older engines experience, the severe service maintenance schedule is more appropriate than the regular schedule – ask your service advisor. Watch for leaks – seals and gaskets dry out over time and don’t hold the fluids as well as they used to.

It’s also time to make sure you have a good Bentonville AR technician. There are some services and replacements that are scheduled after you put on some clicks, like timing belts, valve train adjustments, suspension, anti-lock brake service, air bags, etc. And unexpected repairs down the road are just par for the course. Check for unusual sounds, smells or the way your car feels. These could be hints that trouble’s brewing. Better to catch it early before it turns into a costly repair.

And a regular wash and wax will help maintain your car’s appearance. One of the things you can do to really help your high mileage vehicle is to begin using high mileage formulation fluids. There are special engine oils, coolants, and transmission and power steering fluids that are formulated for cars that have a few clicks on the old odometer.

High mileage oil is designed to condition seals and gaskets, reduce wear and avoid premature burn off. Older engines are dirtier inside – and dirty engines contaminate their oil faster. High mileage oil has special additives that clean the engine, removing sludge deposits over time. The result is less stress on the engine, better fuel economy and excellent wear protection.

Studies have even shown that using high mileage fluids early will actually prevent some of the problems of high mileage vehicles. So once you hit around 50,000 miles, consider stepping up to high mileage formulations. High mileage fluids cost a bit more than standard fluids because of the additional additives, but they can be worth their weight in gold in terms of preventing repair costs down the road. It does cost more to properly maintain a higher mileage vehicle – but it’s way cheaper than a new car payment!

At Bill’s Automotive we’ve had a lot of people asking how they can make their vehicles last longer. These questions are actually a reflection of a trend that’s been building for several years. The median age of personal vehicles is now over nine years. And 33 percent of all vehicles on the road have over 75,000 miles on them. It looks like it’s going to keep heading in that direction for a while. With high fuel prices a lot of folks are putting off buying a new car. Thanks to AutoNetTV, we can provide you with a video answer to this question.

So let’s say you’re one of the average people in the Pea Ridge area; you’ve got a nine year old car with 80,000 miles on the odometer. What can you to do make it last another year or two?

Let’s start with the premise that there’s no reason that a modern car can’t run for 200,000 miles with proper care. The engineering and manufacturing quality is there.

Of course, some parts will wear out along the way, but there’s no reason for a catastrophic meltdown if you stay on top of your recommended maintenance. The maintenance schedule in some owner’s manuals runs out at 60,000 miles or so: how do we know what to do when we’re way past that?

It is a challenge, for example: If a service is recommended every 15,000 miles for the first 60,000 miles you can just keep getting it done at least every 15,000 miles after you hit 60,000 miles. But, it gets more complicated because older engines lose some efficiency, are dirtier inside and are just more stressed. That means it’s very important to not miss any scheduled services. Skipping just one oil change, for example, leaves an opportunity for harmful sludge to build up.

So all the usual things like oil changes, transmission service, coolant service, brakes, power steering, fuel system cleaning – all that stuff need to be maintained. People responsible for fleet vehicles around Pea Ridge are positively religious about scheduled maintenance. They know that money spent on maintenance saves them three ways:

1. it saves fuel;
2. it prevents costly repairs, an;
3. they can postpone purchasing new vehicles.

Having the oil changed may be the most important thing. A full service oil change means that all of your other fluids get topped off so they are never low enough to cause damage. It also gives your technician a chance to spot problems in the early stages so that you can fix them before they get expensive. And it gives you a touch point with a professional along the way to remind you of things that aren’t scheduled as often – things like differential service and timing belt replacement.

If you live in the Pea Ridge area and have an older vehicle, you may need to follow the severe service maintenance schedule. Check your owner’s manual and talk with your service advisor at Bill’s Automotive. Conditions inside an older engine, transmission and cooling system can arguably be considered severe – so shorter intervals could well be called for.

And, we would strongly encourage you to consider using high mileage formulation fluids. They’re fluids like engine oil, transmission fluid and coolant that are formulated for older engines. They have special additives to clean deposits, and to condition and restore seals and gaskets that dry out with age. Some people start using higher mileage formulations at around 50,000 miles as a preventive measure.

Of course you also want to still look marvelous in your older car. Salt and road grime wreak havoc on your paint job and can lead to body rust – so regular washing is very important. Also, a good quality waxing is recommended at least twice a year.

Give us a call for more information:

Bill’s Automotive
502 Moberly Lane
Bentonville, AR 72712
479-273-2227

We live in such a disposable society here in Bentonville. It’s amazing all the stuff we throw away.

New stuff comes out so fast, we just toss the old and move on. It seems like when we were kids, our parents were real sticklers about taking care of our stuff. You know, hang up your clothes, polish your shoes, put away your toys. If something got lost or ruined by neglect, tough – we had to do without.

We couldn’t afford new cars very often, so we tried to make them last as long as we could. It’s a good thing that cars are more reliable these days.

They just don’t break down as often. And the good news for us penny pinchers is that a modern car can easily go 200,000 miles with proper care. The engineering’s there and so is the manufacturing quality. The missing ingredient is us making sure we follow the manufacturer’s recommended maintenance schedules.

Is it really that bad to get off schedule? Well, it all adds up. Every time you go a couple thousand extra miles between oil changes, you’ve created an opportunity for sludge to form and clog passages. Then some parts don’t get oiled and they start to wear out faster.

Skip a cooling system service, and the corrosion inhibitors become depleted, and the radiator starts being damaged – one step closer to a failure. The same thing is true for transmission service, power brakes, fuel system cleaning – really everything on your schedule.

It’s also even more important for older vehicles. Those engines and other systems have had more time to get dirty, so they’re a bit more stressed anyway. But it’s never too late to get back on track with your maintenance and to hold off further damage.

It’s just another example of our parents being right. (Surprising how often that happens.) And it really does start with the oil change, just like Dad said. When you get a full service oil change they top off all your fluids and check for other items that are on your maintenance schedule. That’s like your safety net – go in for oil changes on time, and let your service advisor at Bill’s Automotive help you keep track of the rest.

Of course, some things are going to wear out along the way, stuff like alternators, water pumps and such. But that stuff is cheaper than a new car payment. And taking care of problems early means they have less time to cause other problems. It’s like having high cholesterol – you don’t want to wait for a heart attack before you address it.

No matter how well they’re made, cars are bound to have problems with their design or manufacturing. When the government thinks a problem is really serious, they require the manufacturer to issue a recall notice to Bentonville residents and to fix the car free of charge. The manufacturer then tries to contact everyone who owns that type of car in Bentonville and elsewhere until the work is done.

If you have questions about vehicle recalls, give us a call:
Bill’s Automotive
502 Moberly Lane Bentonville, AR 72712
479-273-2227

These recalls always affect safety, so you need to take them seriously. It’s really easy to find out if a vehicle is being recalled. For links to government sites, look in the AutoNetTV website.

Other website include: carfax.com; autobytel.com; and dmv.org. All of these sites have free recall searches.

Recalls are pretty serious and don’t happen all that often. But sometimes cars have less serious problems that you still might want to know about. In this case, manufacturers issue what is known as a Technical Service Bulletin – or TSB. These bulletins tell service centers how to repair a problem that occurs frequently or is especially difficult.

The pros receive updated information through subscription plans, which are sometimes available in consumer versions too. You can buy access to these for an annual fee.

Whatever your source, pay attention to vehicle recalls to keep you and your passengers safe.

You know, at Bill’s Automotive we get a lot of people asking about how to prepare their car for a trip. That’s a big deal. You could be driving through mountains and deserts in some pretty lonely areas outside of Bentonville so you may be anxious to know that the car is up to the task and won’t leave you stranded.

You really do need to plan ahead for a major road trip – there are a lot of things to get ready. Where should you start? You could start with the tires. Look them over for tread wear and check to see that they are properly inflated. Take a quick test drive around Bentonville to see if you can feel any vibrations: are the wheels are in balance? Is the car tracking straight? Is the alignment ok?

Come in and see us for trip inspection.

Bill’s Automotive
502 Moberly Lane
Bentonville, AR 72712
479-273-2227

The next thing is a full service oil change to make sure all of your fluids are topped off and you have fresh oil for the trip. And if your car has over 75,000 miles, you may consider putting in the high-mileage formulation to clean harmful sludge deposits in the engine. You may also need a new PCV valve and an engine air filter.

How about your transmission and brakes? Have you had your transmission and brakes inspected in the last six months?

How are your wiper blades? There’s nothing like not being able to get rid of the bug juice on a long road trip away from Bentonville.

Check your owners’ manual for any other recommended service and have Bill’s Automotive do the multi-point inspection before you head out.

Consider also having the coolant system serviced – you want to stay within the manufacturer’s recommendations. If you’re towing a trailer you’ll want to be keep in mind that you’ll be going a long way under severe conditions.

A lot of folks overlook severe conditions like towing, or summer heat, or driving on dirt roads. Plan ahead for your next road trip – we want you to get there and back.